People Operations Associate Generalist

Job Description:

• At Coinbase, our mission is to increase economic freedom around the world, and we couldn't do this without hiring the best people. We're a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they're trading, storing, staking or using crypto. Know those people who always lead the group project? That's us.

• There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We're a remote-first company looking to hire the absolute best talent all over the world.

• You've got positive energy. You're optimistic about the future and determined to get there.
• You appreciate direct communication. You're both an active communicator and an eager listener. You're cool with candid feedback.
• You have a "can do" attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn't scare you, but rather empowers you to take 100% responsibility for achieving our mission.

• As a People Operations Associate Generalist, you will work as part of a team to deliver an exceptional employee experience through repeatable and scalable HR tasks, projects and programs.
  

What you'll be doing (i.e.. job duties):

• Intake and triaging of employee requests in Jira
• Executing on defined, tier 1 People Operations processes and tasks, including new hire onboarding, benefits, talent acquisition, talent management, employee experience, etc.
• Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking
• Partner with HR Centers of Excellence to absorb and deliver new processes and HR services
• Partner with People Operations Process Specialists to report process breaks, suggest process updates, build efficiencies and create automations
• Participate in department and cross functional projects

Skills: What we look for in you (i.e.. job requirements):

• Minimum 3 years of HR Operations/HR Generalist/HR Coordinator experience
• Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow
• Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions.
• Demonstrated ability to critically think and problem solve through ambiguous situations

Nice to haves:

• College degree in a related field, such as Human Resources
• Experience with the following tools - Jira, Workday, Slack, G-Suite
• Experience working on with a globally distributed workforce